Assessing the potential value of an investment can be challenging. In the face of projections and assumptions, determining real value can require calculations that don’t always include all of the available variables.
So, when we were exploring the best way to provide the market with an economic analysis of our integrated security platform (XTM), we looked to Forrester Principal Consultant Dean Davison, who happens to be an expert on customer solution purchasing and deployment.
The engagement resulted in a comprehensive study of one of our customers, and a recent webinar, which you can view on-demand below. If you don’t have time to watch the video, skip further down for a brief breakdown of the paper and webinar.
It’s not often that a customer allows us to publicly dig into every element of a security deployment, and share ROI with the world. And, well, this time was no different… at least publicly. But fortunately, one of our customers was gracious enough to allow Forrester Consulting to dig deep into all the facts and figures associated with their XTM deployment, as long as it was anonymous. The end result: The Total Economic Impact of WatchGuard XTM for Managing Unified Threat Management.
How was it done? To determine the total cost, Dean worked with a global manufacturing company that deployed WatchGuard XTM to replace a system it had outgrown.
What Forrester found was that over three years, the company would save more than $580,000. In the words of the security manager that we interviewed:
“WatchGuard costs less than [the previous vendor], and the XTM products work like they are supposed to work. WatchGuard identifies the right threats, closes the right doors, and allows me to easily pinpoint the source of security threats.”
One of the benefits of using a true Unified Threat Management platform, such as WatchGuard, is that you are able to unify all of your threat management tools into a single-pane management console. This results in a more efficient management experience. Something our customer was able to prove with his experience. Over several years of using products from the previous vendor, the security manager observed that the its “integrated” products were really a collection of point products from different divisions or acquired companies. WatchGuard utilized a best-of-breed approach to UTM. We have developed a platform that enables you to utilize the best solutions in a simple, easy-to-navigate interface (that just got so much better) and manage your systems through that.
Instead of a UTM solution, the security manager describes getting a hodgepodge of point products that feigned integration but had gaps in features, functions, and capabilities, and that support teams spent more time pointing their fingers at other products or divisions than solving his core problem. This was a dramatic departure from his experience using WatchGuard’s UTM.
The security manager was spending 35 weeks per year (about 73% of his time) troubleshooting threats or intrusions or reacting to problems that — in the security manager’s opinion — should have been addressed by the previous system such as:
- Receiving notices from broadband carriers about malware that went undetected on the customer’s network.
- Encountering malware that forced the shutdown of production floors for an average of 20 hours per year.
- Enduring finger-pointing and a lack of results from customer support teams at the LTV.
But there’s more to this story. We know that the value is in the platform. Simply unifying antivirus, antispam, IPS, URL filtering, app control and more into one box is where the previous vendor had fallen short. WatchGuard brings to the table a management and analysis console that integrates crystal clear data visualization and reporting tools to show threat sources, analyze bandwidth usage and determine security best practices.
Ready to learn how WatchGuard can save your company more than a half million dollars? Simply watch the total cost of ownership webinar now.